General: What is a "document approver"? Answer: Document Approvers are users who have been assigned the responsibility of approving documents. Documents approvers can be assigned to individual documents when a document is ...
General: Why can't I see my DMS folder structure? Answer: If you can't see your DMS folder structure, it has probably been minimized. To maximize it, locate the 4 vertical dots on the left and ...
General: Is there video training available? Answer: Yes, NovaCore has a detailed training series that is available here. The training sessions contain in-depth videos that train you in all the basic aspects ...
General: How to change your password Answer: To change your password
1. Go to Tools/Config and select Change Password:
2. Once you have selected Change Password this dialogue box will open up:
3. Type in ...
General: I am unable to write text in Office Toolbox textboxes (document name and notes) Answer: This issue comes after installing Windows 10 Update 1903 and has been reported to and acknowledged by Microsoft...https://social.msdn.microsoft.com/Forums/Windowsdesktop/en-US/679cbc94-a503-451b-9ebb-b5fe9c1017b3/bug-in-windows-10-version-1903?forum=windowscompatibility
We do have a workaround to fix this ...
General: Can I import folders into the DMS? Answer: Yes! You can import folders or documents into the DMS by dragging and dropping. You can even import an entire folder structure (folder with all ...
