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  • General: How to create a new user
    Answer: Go to the Tools/Config tab of the ribbon menu: From here there are 2 ways of creating a new user:a. Click the Manage Users and Groups ...
  • General: How to import a document
    Answer: Use the Framework Selection Button to select a framework. Go to Tools/Config: Then select Import Documents: In the Import External Documents wizard, you will be prompted to assign ...
  • General: How do I publish a document?
    Answer: Make sure that the document is approved. Unapproved documents cannot be published until they are approved.  Ensure that publishing is allowed for the framework or folder ...
  • General: What is a "document approver"?
    Answer: Document Approvers are users who have been assigned the responsibility of approving documents. Documents approvers can be assigned to individual documents when a document is ...
  • General: Why doesn't the information in my template show when I apply the template to a
    Answer: This may be because the information in your template is not inside a header and/or footer. NovaCore templates only apply header and footer information to ...
  • NovaCloud: How can I send a document to a new supplier / vendor directly from NovaCloud
    Answer: 1.       Make sure the document is approved. 2.       Make sure the framework is set up to publish. 3.       Tick the approved document to publish as public. 4.       Right ...
  • General: Can I import folders into the DMS?
    Answer: Yes! You can import folders or documents into the DMS by dragging and dropping. You can even import an entire folder structure (folder with all ...

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