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  • IT - Technical: What should my Firewall settings be?
    Answer:  FIREWALL SETTINGS Server Settings Setup will add firewall rules, when installing on the server, to allow workstations to perform DB auto discovery and communicate with the DB. ...
  • General: How can I link framework docs to DMS folders?
    Answer: To link a document that resides in a CMS framework simply right-click the document and select Copy. Now select the DMS and the folder you want ...
  • General: I can't see the publishing column in any of my document lists.
    Answer: If any columns are not visible, right click on a column heading. A list of all the columns will pop up. Enable disabled columns by ...
  • General: How to customise and organise document lists
    Answer: Throughout NovaCore, documents/files are displayed in lists.  These document lists are customisable. Most customisations you make, such as visibility, size and position of columns, are ...
  • General: How to import a document
    Answer: Use the Framework Selection Button to select a framework. Go to Tools/Config: Then select Import Documents: In the Import External Documents wizard, you will be prompted to assign ...
  • General: How do I publish a document?
    Answer: Make sure that the document is approved. Unapproved documents cannot be published until they are approved.  Ensure that publishing is allowed for the framework or folder ...
  • General: Why can't I edit a document?
    Answer: This is probably because the document has been approved. If you need to make changes to an approved document, you will need to revise it. ...
  • General: What is a "document approver"?
    Answer: Document Approvers are users who have been assigned the responsibility of approving documents. Documents approvers can be assigned to individual documents when a document is ...
  • General: Why doesn't the information in my template show when I apply the template to a
    Answer: This may be because the information in your template is not inside a header and/or footer. NovaCore templates only apply header and footer information to ...
  • General: How to change your password
    Answer: To change your password 1.  Go to Tools/Config and select Change Password:   2. Once you have selected Change Password this dialogue box will open up:   3. Type in ...

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